PRIVACY POLICY

Introduction

Welcome to Luxury Limousine (https://luxurylimousine.dk/). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our premium limousine services. By using our services, you consent to the data practices described in this policy.

1. Information We Collect

We collect personal data that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the website, or otherwise when you contact us.

Types of Data Collected:

• Identification Data: Names, email addresses, phone numbers, physical addresses for booking.
• Transaction Data: Payment information (processed securely via third-party payment processors; we do not store full card details).
• Service-Related Data: Pick-up and drop-off locations, booking details.
• Technical Data: IP addresses (collected automatically).
• Browse Data: Limited Browse data (please note: we do not use cookies or similar tracking technologies for persistent tracking or analytics as per your instruction).

2. How We Collect Your Data

• Directly from Users: Information you provide through booking forms, contact forms, email correspondence, or phone calls.
• Automatically Collected Data: IP addresses may be logged by our servers for security and operational purposes. We do not use cookies or similar tracking technologies for this website.
• From Third-Party Booking Platforms: If you book our services through external platforms, we may receive your personal and booking details from them to fulfill the service.

3. Why We Collect Your Data (Purpose of Processing)

We collect and process your personal data for the following purposes:

• To Process Bookings: To manage and fulfill your luxury chauffeur and airport transfer reservations.
• To Provide Chauffeur Services: To ensure smooth pick-ups, journeys, and drop-offs.
• For Customer Support: To respond to your inquiries, provide assistance, and handle complaints.
• For Marketing: To send you updates, promotional offers, or newsletters (only if you have explicitly consented to receive them).
• For Website Analytics & Improvement: To understand how our website is used and to enhance its functionality and user experience (note: without the use of cookies).
• For Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Sharing Your Personal Data with Third Parties

We may share your data with the following categories of third parties only when necessary to fulfill the purposes outlined above:

• Payment Processors: To facilitate secure payment transactions for your bookings.
• Booking Software Providers: For managing reservations and service logistics.
• Marketing Platforms: For sending consented marketing communications.
• Legal Authorities: When required by law or to protect our legal rights.

We ensure that all third parties protect your data and adhere to data protection regulations.

5. Cookies and Tracking Technologies

As per your instruction, this website **does not use cookies or similar tracking technologies**. Your Browse experience on our site is designed to be free from such tracking.

6. Your Data Protection Rights (User Control)

In accordance with Danish and European data protection laws (GDPR), you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete data we hold about you.
• Right to Erasure ('Right to be Forgotten'): You can request that we delete your personal data under certain conditions.
• Right to Restrict Processing: You can request that we limit the way we use your data under certain conditions.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to our processing of your personal data under certain conditions, especially for direct marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time. For marketing emails, you can typically unsubscribe via a link in the email.

To exercise any of these rights, please contact us using the details provided below.

7. Children's Privacy

Our services are not intended for children, and we do not knowingly collect data from children under the age of 18. If we become aware that we have inadvertently collected personal data from a child without verifiable parental consent, we will take reasonable steps to delete it as quickly as possible.

8. How We Protect Your Data

We implement robust technical and organizational security measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Data is encrypted during transmission and at rest where appropriate.
• Secure Servers: Our data is stored on secure servers with advanced security protocols.
• Access Controls: Strict access controls and authentication procedures are in place to limit who can access your data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: info@luxurylimousine.dk
• Phone: +45 27 21 80 77
• Address: Hindegade 6, Copenhagen, DK 1303, Denmark